Shipping & Returns

Shipping, Returns, Refunds and Exchanges Policy.

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email info@chiro3d.com or call us to request a refund.
2. Mail your returned item to:

Chiro3D by ChiroBuilt
327 Star Hill Drive
Cape Carteret, NC 28584

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in like new condition, you may exchange your item for a different size or variation of the same value or less, in the case of the item being at a lesser value, we will refund you the difference. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
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